From acceptance
to carrier handoff.

TOUR CROPS currently ships only to valid residential and business street addresses in the 50 United States and Washington, D.C. International destinations, U.S. territories, APO/FPO/DPO addresses, and P.O. boxes are not currently supported.

Checkout accepts United States addresses only. An order submitted for an unsupported address type or destination may be declined before acceptance.

Orders are prepared for carrier handoff within 2–3 business days after acceptance and payment confirmation. Business days are Monday through Friday, excluding U.S. federal holidays.

Processing begins after the order is accepted and payment is confirmed. Orders placed on weekends or U.S. federal holidays begin processing on the next business day. Address verification or a payment review can delay acceptance.

Free standard U.S. shipping is free for every eligible order. There is no minimum purchase threshold for this standard service.

TOUR CROPS ships with USPS Ground Advantage or UPS Ground. The carrier is selected according to the parcel and destination. Expedited, same-day, local-pickup, and international services are not currently offered through checkout.

Standard transit is estimated at 3–7 business days after the carrier accepts the parcel. The combined processing and transit estimate is normally 5–10 business days from order acceptance.

These are good-faith estimates, not guaranteed delivery dates. Weather, carrier disruptions, peak periods, address problems, and events outside reasonable control can extend delivery time.

A dispatch message containing the USPS Ground Advantage or UPS Ground tracking link is sent to the checkout email after carrier handoff. Tracking events may take time to appear after a label is created.

Use the carrier link in the dispatch message or review the Order Status guidance. Keep the order number available when requesting help.

The customer is responsible for reviewing the recipient name, street address, unit number, city, region, postal code, and contact details before submitting an order.

Request an address change as soon as possible using the customer-care channel connected to the order. A change cannot be guaranteed after preparation or fulfillment begins.

If tracking shows an unexpected delay, delivery exception, loss, or delivery that you cannot locate, review the carrier record first and then contact customer care with the order number and tracking details.

For visible transit damage, preserve the item, packaging, shipping label, and photographs. Refused or undeliverable parcels are reviewed under the order terms and Returns & Refunds Policy; they are not automatically treated as an approved return.